Terms of Service

By placing an order with High Quality H2O Co. you agree to the following.

Orders & pricing

All prices are in US dollars and exclude applicable sales tax, which is added at checkout based on your shipping address. We reserve the right to refuse or cancel any order — we'll always issue a full refund if we do.

Payment

Payment is taken at the time of order and is processed by Stripe, PayPal, or Square depending on the method you choose. By submitting an order, you authorize us to charge the chosen method for the full order total.

Shipping & risk of loss

Risk of loss passes to you when an order is handed to the carrier. We will help you file claims for damaged or lost packages, and we keep tracking on every order. See our Shipping policy for details.

Returns

We offer a 30-day return window on unused, uninstalled items in original packaging. RO membranes, carbon block cartridges with broken seals, and installed UV lamps are final sale. See Returns.

Limitation of liability

To the maximum extent permitted by law, our liability for any claim relating to a product is limited to the amount you paid for that product. High Quality H2O Co. is not liable for indirect or consequential damages, including water damage from improperly installed equipment. Installation should be performed by a qualified plumber where local code requires.

Governing law

These terms are governed by the laws of the State of Nevada. Any dispute will be resolved in the courts of Clark County, Nevada.

Contact

High Quality H2O LLC, dba High Quality H2O Co. — 500 N Rainbow Blvd, Suite 300, Las Vegas, NV 89107. info@highqualityh2o.shop.